At NGO9, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us through our website ngo9.in, our subdomains, forms, and any services we provide, including free websites created for NGOs and social organisations.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a) Information You Provide Directly
This includes information submitted through our contact forms, intake forms, support requests, or email communication:
- Full name
- Email address
- Phone number
- Organisation/NGO name
- Preferred subdomain for free website
- Website content or documents you choose to upload
- Service requests, queries, support messages
b) Automatically Collected Information
When you use our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the site
- Referring website or link
- Basic analytics data
c) Cookies & Tracking Technologies
We use standard cookies for:
- Improving website performance
- Remembering user preferences
- Analytics and security
You may disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
- Provide the services you request
- Create and manage free or paid websites hosted on our subdomains
- Communicate about service updates or queries
- Improve our website and user experience
- Maintain security and prevent misuse
- Send alerts or updates related to your service
- Provide support and troubleshoot issues
We do not sell or rent your personal data.
3. Sharing of Information
We may share your information only in the following cases:
a) With Your Consent
When you request a service or choose to share information publicly.
b) With Service Providers
Trusted third-party services that help us operate the platform, such as:
- Hosting providers
- Email service tools
- Form and analytics providers
These partners follow strict privacy standards.
c) Legal Requirements
We may disclose information if required by:
- Law enforcement
- Court orders
- Government regulations
4. Subdomains & Client Websites
When you request a free website on an ngo9.in subdomain:
- Your organisation name, logo, and content may appear publicly.
- You are responsible for the accuracy and legality of the content you submit.
- We may display your website as part of our portfolio unless you request otherwise.
5. Data Security
We take reasonable security measures to protect your data, including:
- Secure hosting
- Encrypted SSL connections
- Access control
- Regular platform updates
However, no online platform can guarantee 100% security.
6. Your Rights
You may request:
- Access to your personal data
- Corrections or updates
- Deletion of your data (where legally possible)
- Withdrawal of consent
- Disabling cookies
To request any of the above, contact us at:
📧 support@ngo9.in
📱 933-453-1455
7. Data Retention
We retain your information only as long as needed to:
- Provide the requested service
- Maintain your website or account
- Comply with legal obligations
You may request data deletion at any time.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the new “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
📧 support@ngo9.in
🌐 https://ngo9.in/contact/